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About us

About Us

WAVECLUES.com is an Online Marketplace for selling and buying, All products sold on WAVECLUES undergo a rigorous Quality Checking process (QUTrust) and we provide extended warranty (which is managed by our partner Warranty Bazaar). We offer our buyers & sellers a convenient market place through our online platform. The sellers leverage WAVECLUES’s integrated logistics support to open up a Pan-India Market & the buyers have a place to shop for bargains and be rest assured on the quality of the products they purchase.

What we offer

  • Extensive 75 point Quality Check for all products (QUTrust)
  • we provide extended warranty  – Box Opened/Excess Stock, Certified Refurbished and Certified Used
  • Cross-city transactions at a Pan-India level
  • Fully integrated Logistics support
  • Easy payment options (Online or Cash On Delivery)
  • Secure and hassle-free remittance
  • 3 day return policy
  • Online seller panel for managing transactions, products & inventory
  • Complete transparency in transactions
  • Help desk support (Toll-free access to Experience Centre, Online Chat and Email also)

 

Value proposition for the our Sellers

 

  • Singular, well-marketed platform that eliminates city-wise price disparity forCertified used phones which is prevalent among the offline market and other online sites like Olx & Quikr.
  • Seller lists the product on WAVECLUES at no cost, opening up a pan-India Market
  • Easy and quick empanelment on WAVECLUES
  • WAVECLUES is responsible for the logistics
  • WAVECLUES is responsible for inspection and certification
  • WAVECLUES adds warranty – increases potential for sale (for one year)
  • WAVECLUES is responsible for collection
  • WAVECLUES is responsible for remittance of sale proceeds
  • WAVECLUES is responsible for returns, if the need should arise
  • Dedicated Experience Center, online access to seller’s panel
  • Complete transparency and process tracking via WAVECLUES.com
  • Social Aspect – Platform for new Entrepreneurs

Value Proposition for the Buyer

 

  • Buyer ease of access - gets choice of huge variety of products at great prices
  • Assured of quality of product
  • Assured of warranty on product
  • Price comparison between different sellers/locations
  • Seller’s ratings and track record are available
  • Option of paying online/cash on delivery (COD)
  • Receives the product at doorstep, anywhere Pan-India
  • Dedicated Experience Center
  • Complete transparency and process tracking via WAVECLUES.com

 

What are we selling?

 

WAVECLUES is selling Box Opened , Certified Refurbished & Certified Used Mobiles and Tablets.

 

Certified Used – Certified Used products are the ones which have been owned by someone else before you. The purchase and technical service teams of WAVECLUES identify these products. They are taken through a thorough refurbishment process using our proprietary QUTrust software and made available at the best price to our buyers. Buy Certified Preowned products from WAVECLUES with complete peace of mind.

 

 Why are we selling?

 

WAVECLUES caters to the inspirational value of the buyers who want to buy mobile devices at lower prices without compromising on Warranty and Quality. We provide a platform that brings about cross-city price parity by eliminating the drawbacks of Channels and existing Online practices of players like OLX & Quikr who do not provide Logistical support to enable cross-city transactions.

 

Where do the products come from?

 

In India 20-25 Million devices are returned to sellers every year. Some of which are Box Opened while others may be faulty. Faulty products are returned to the manufacturers and are refurbished by them. Thus is created a large cache of products that are either categorized as Box Opened or Refurbished.

Consumers tend to buy mobile devices every year but this does not mean that they scrap their old devices. These old devices have their own residual life and can be sold as Pre-owned.

 

What is the quality of the products?

 

All Box Opened & Refurbished devices are equal to new and carry Manufacturer Warranty for a period of 0-11 months. WAVECLUES ensures each device goes through a rigorous Quality Check process (QUTrust) and adds the residual warranty (managed by Warranty Bazaar) to give the end user 12 months warranty and complete peace of mind.

Pre-owned devices, once received from the seller, are also subject to the same rigorous Quality Check process (QUTrust). The devices are then properly packed in special boxes and shipped to the buyer ensuring it reaches in good condition along with QC pass certificate and Warranty of 6 months (managed by Warranty Bazaar).

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