This section applies to the InvoiceOnGo web app at invoiceongo.in and to the optional account and sync feature in the Android app. If you use the Android app without signing in, the policy above applies and none of this does: your data stays on your phone. Our Terms of Use also apply.
1. What we store
When you use the web app, or sign in to sync, we store on our server:
- Your account: your email address and name (from Google sign-in).
- Your business records: business profile, customers, items and their stock (opening stock, manual adjustments and the movements from invoices), invoices, quotations, credit notes and the payments recorded against them, and your settings. If you use sync, the Android app sends these to the server and the server sends back changes made on other devices or on the web.
- Which devices you use: a short name and a letter for each phone or browser that syncs (the letter appears inside invoice numbers, for example INV-2026-27-P001), and when each last synced.
- Sync bookkeeping: a change counter, a record that something was deleted (so the deletion reaches your other devices), and any open conflict between two versions of the same record until you choose one.
- Signed PDFs and your logo and signature images: when you sign an invoice with a digital-signature certificate on your phone while signed in, the signed PDF is stored on our server so your other devices and the web app can download it; the logo and signature images you set up are stored the same way. Unsigned PDFs are not stored: each device makes them again. Limits: 5 MB per file and 500 MB per account.
- Pro status: a record that your Pro purchase was verified with Google Play (the purchase token and the result), so we can tell whether sync is allowed.
- Security records: sign-in attempts with the time and IP address (to stop password guessing), and the session token that keeps you signed in.
Your signing certificate and AI key (only if you choose): you can save an encrypted copy of your signing certificate's key and certificate chain, and of your AI key, to your account. They are encrypted on your phone with a passphrase only you know (at least 12 characters) before they leave it; we store only the scrambled data and cannot read it. If someone copied it from our server, the passphrase is what protects it. We cannot recover a lost passphrase: you would import your certificate again and choose a new one. You can remove the copy at any time (Settings, Digital signature), and it is deleted with your account. The web app asks for the passphrase to sign in your browser, keeps the unlocked key in memory for about five minutes after the last signature, and never sends the passphrase to us.
Never sent to us: your app lock and your PIN.
2. Google sign-in
When you sign in with Google we receive your email address and name, and nothing else from your Google account. We never see your Google password. We use them only to create and recognise your account. On the web app, the sign-in page loads a script from Google to show the Google button, so Google learns that your browser opened that page; nothing is loaded from Google on any other page.
3. Where it is kept
On servers of our hosting provider, Hostinger. Data is sent over HTTPS. We and our hosting provider keep backups to recover from failures; deleted data can remain in backups for a limited time.
4. Who can see it
- You. Your records are visible only to your account.
- The administrator of the service cannot open your documents from the admin console. They can open one only if you share it with "Allow admin to review this" (seven days, you can take it back). In an emergency they can open one without that, which is a separate, recorded action.
- Technically, whoever runs the server and the hosting provider can reach the database. We do not look at your data except as above, and we do not sell, rent or share it.
5. What we do not do
The InvoiceOnGo web app and the Android app contain no analytics, no advertising and no crash reporting, and we do not sell your data. The browser keeps your sign-in session and an offline copy of your records in its own storage on your device; you can clear it by signing out or clearing site data.
5b. The waveclues.com website
Visiting our website needs no account. If you agree in the banner, we use Google Analytics to count visits and which pages are read: it sets cookies and sends usage data (pages viewed, approximate location, browser and device type, and your IP address) to Google. If you decline, do nothing, or your browser sends the "Do Not Track" or "Global Privacy Control" signal, nothing is loaded and nothing is collected. You can change your choice any time from "Analytics choices" in the footer, which also removes the cookies. We do not use it for advertising.
6. How long we keep it, and deleting it
Your records are kept while your account is active. Deleting a customer, item or draft on one device deletes it on your others; a small record of the deletion is kept so that it reaches them. If you and another device change or delete the same record while apart, the app shows you both versions and asks which to keep; the one you do not choose is discarded. Issued invoices are never deleted by sync.
If your Pro purchase is refunded or charged back, sync pauses and you can still view and download your data for a grace period, currently 30 days; after that we delete the server copy. Your phone keeps its own copy and your account stays. You can delete your data earlier, or your whole account, from Settings in the web app ("Delete my data" / "Delete my account") or from Settings → Sync in the Android app (data only), or by emailing support@waveclues.com.
7. Your choices and rights
You can ask us to correct or delete your data, and to give you a copy, and you can raise any question or complaint about your data, by writing to support@waveclues.com.
8. Changes
If we change this policy we will update the date above and, for material changes, tell signed-in users.